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Benefits Officer

Discussion in 'Sevenoaks Chat' started by Sevenoaks District Council, Apr 28, 2023. Replies: 0 | Views: 191

  1. Our Benefits team are responsible for processing and providing advice on over 12,000 Council Tax reduction and Housing Benefit applications across the Sevenoaks and Dartford districts.

    You’ll bring your sharp attention to detail skills to accurately input data and apply legislation to process claims correctly.

    You’ll be comfortable speaking to customers on the phone and working as part of a wider team to provide a high-quality service to our customers.

    If you have experience of working within a customer facing role, then you’ll know that building effective working relationships (internal and external) is essential as is a positive approach.

    If you have the ability to remain calm under pressure and can show empathy and understanding, then we would love to hear from you!

    This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2-3 days) and home working (2-3 days).

    Do you want to know more about the role?

    For details on the role, job description, the Council and the benefits of working for us, please see our Candidate Pack - https://sevenoaks.pagetiger.com/ckgcuxy/1

    Do you want to ensure you have the best chance of being shortlisted?

    Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.

    Closing date: 23rd May 2023

    Interviews: 8th June 2023

    Continue reading...

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